Quality Assurance Manager will be responsible for managing quality and Food Safety in the facility while promoting continuous improvement through personnel, processes, procedures, and specifications. Manages plant QA team (QA Technicians, QA Supervisor) as well as, manage the sanitation function.
Managing the plant QA team and assuring the objectives are supported and achieved.
Lead the day-to-day operations of the Quality Team which includes 3 Quality Technicians.
Ensures the implementation and execution of quality and food safety programs and procedures to lead and support the production of safe, quality and compliant products.
Responsible to host and lead all customer, regulatory and third party quality and food safety audits and corrective action process.
Investigate, review and respond to consumer and customer complaints.
Manage the non-conformance process ensuring the completion of robust investigations, timely disposition and the execution of a strong corrective and preventative actions.
Ensure superior performance and compliance with GMP's, SOPs, Training Programs
Ensures the plant sanitation processes are followed and are effective.
Provides oversight to sanitation employees and inspects completed work for conformance to standards.
Oversees the ordering/maintaining of all cleaning chemicals and maintaining all cleaning equipment.
Additionally, the incumbent will oversee the requisition or purchased of cleaning supplies and equipment.
Ensures the master cleaning schedules are maintained and addressed.
Coach, develops and mentors team members to achieve personal growth and success.
Manages performance expectations including daily accountabilities, annual goals and annual performance reviews.
BS Degree/ Food Science or Nutrition preferred and/or five years of direct experience in food manufacturing environment.
Technical / specification writing experience, knowledge of USDC, USFDA, and USDA.
Understanding of food technology, quality management philosophy and quality tools.
HACCP certified with knowledge & experience of the Global Food Safety Initiative and FSMA and SQF Level 2.
Ability to manage and resolve conflict in a positive way.
Absolute accuracy and attention to detail are essential.
Ability to work independently and in a team environment.
Excellent verbal and written communication skills (an ability to express complicated concepts accurately in clear and simple language).
Excellent organizational, time management skills.
Excellent computer skills.
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